201. Just a Few Go-Live Strategies

Intended Audience: Currently practicing informaticists and newcomers to the field

Go-lives are always challenging and you always come out of it with lessons learned. Today, I share some of my own experiences with what has worked for go-lives I’ve been part of. Some topics I mention are:

  • Centralizing education in an easily retrievable location
  • Creating a clear structure/flow for endusers to call in or log issues
  • Providing clear expectations on issue resolution
  • Being transparent and clear on communication
  • Having internal team huddles on a daily or weekly basis

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For more information on pharmacy informatics, check out some of the following useful links:

ASHP’s Section of Pharmacy Informatics and Technology: https://www.ashp.org/Pharmacy-Informaticist/Section-of-Pharmacy-Informatics-and-Technology/
HIMSS Pharmacy Informatics Community: https://www.himss.org/library/pharmacy-informatics

Disclaimer: Views expressed are my own and do not reflect thoughts and opinions of any entity with which I have been, am now, or will be affiliated.

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